TriVium Systems has been a leader in designing, building and deploying world-class, award-winning call recording and call reporting solutions since 1996. The Company’s core products include the SonicView™ Call Recording, CallAnalyst™ Call Reporting & Call Accounting and E9-1-1 Emergency Security Notification™ (ESN™). Using state-of-the-art technology, TriVium Systems delivers solutions that are very scalable and modular. Its intuitive user interface allows businesses to organize, listen and share recorded calls and offers applications to evaluate agent interactions and their productivity.
“TriVium Systems’ compatibility with OfficeServ 7000 series system platforms is an important benchmark in our partnership with Samsung,” said Mathews Manaloor, President and CEO of TriVium Systems. “With this new interoperability in place, we have the ability to leverage our quality call recording and reporting with Samsung’s innovative products,” saidMathews. “Together, TriVium Systems and Samsung can fully help businesses evaluate their technology decisions, put together the right resources to solve their problems and help them to achieve a maximum return on their technology investment.”
“Samsung helps TriVium Systems pursue its vision to deliver specialized, turn-key solutions to companies looking to integrate quality call recording, ensure compliance and boost their business productivity,” says Mathews. “TriVium’s SonicView Call Recording software provides enhanced recording capabilities for all of our customers by helping them to cut costs, increase productivity and enhance security,” he commented.
TriVium Systems has impacted all sizes of business, from small and medium-sized companies to large enterprises with multiple locations through the use of quality monitoring and call management. Call recording and reporting help improve customer service, enhance security and boost overall business productivity. The Company’s ability to integrate with a large number of telephone systems has resulted in delivering world-class, quality call recording solutions to a variety of industries throughout North America.
About TriVium Systems, Inc.
Established in 1996, TriVium Systems, Inc. is a leading provider of call recording and call reporting software for the telecommunications marketplace. TriVium’s solutions help organizations maximize the value of voice and data convergence. The Company focuses on building compelling applications, flexible platforms and related services that enhance user experience. These solutions provide access and insights into business data that help manage costs and boost productivity in innovative ways. TriVium distributes its products through a nationwide network of channel partners.